Welcome to Busy Barn Mini Farm!

We want every family to have a safe, enjoyable and memorable experience with us. These Terms & Conditions explain the arrangements for visiting Busy Barn, booking birthday parties and school tours, purchasing gift vouchers and using our website.

Please read the relevant sections before visiting, making a booking or purchasing a gift voucher.

Nothing in these Terms & Conditions affects your statutory rights under Irish consumer law.

1. About Busy Barn Mini Farm

Busy Barn Mini Farm is a family-run attraction located at:

Busy Barn Mini Farm
Leperstown
Dunmore East
Co. Waterford
X91 D525
Ireland

Website: www.busybarn.ie
Email: busybarnminifarm@gmail.com

These Terms & Conditions apply to general admission, birthday parties, school tours, gift vouchers and the use of our website.

2. General admission

Admission prices

General admission is currently:

• Children: €10 per child.

• Adults: Free.

• Non-walking babies: Free.

Admission is payable on arrival.

There is no need to book in advance for ordinary visits to Busy Barn.

Opening hours

During school term:

• Saturday: 10am–5pm.

• Sunday: 10am–5pm.

• Bank holiday Mondays: 11am–5pm.

• Closed on other weekdays.

During school holidays:

• Monday to Sunday: 10am–5pm.

• Bank holiday Mondays: 11am–5pm.

Opening hours may change due to exceptional circumstances, private arrangements, operational requirements or seasonal events.

We recommend checking our website and social media accounts for the latest visitor information before travelling.

Duration of visits

Most families spend approximately 1.5 to 2 hours at Busy Barn.

There is no strict time limit for ordinary visits, subject to our opening hours and any applicable operational restrictions.

Admission and availability

Admission is subject to the venue being open and having sufficient capacity to accommodate visitors safely.

We reserve the right to temporarily restrict admission where necessary for safety, operational or capacity reasons.

Any changes or restrictions will be managed in accordance with applicable consumer law.

3. Visitor safety and supervision

The safety and wellbeing of our visitors are very important to us.

Supervision of children

Children must be accompanied by a responsible adult.

Parents, guardians and accompanying adults are responsible for supervising the children in their care throughout their visit.

Busy Barn does not provide individual childcare or supervision as part of general admission.

Play areas

Visitors must follow the safety notices and instructions displayed around the venue.

Children should use play equipment appropriately and in accordance with any displayed age, height or safety restrictions.

Children must keep their socks on at all times.

Running, pushing, rough play or behaviour that could endanger others is not permitted.

We may ask visitors to stop unsafe behaviour or leave an area where necessary to protect the safety of others.

Farm animals

Our animals are an important part of the Busy Barn experience.

Visitors must treat all animals gently and respectfully.

Children must be supervised around animals, and visitors must follow any signs or instructions relating to animal areas.

Visitors must not enter restricted animal enclosures or feed animals without permission from Busy Barn staff.

We recommend washing or sanitising hands after visiting animal areas and before eating.

Illness and hygiene

We ask visitors who are experiencing symptoms of an infectious illness to postpone their visit where possible.

Visitors should follow good hygiene practices throughout the venue.

Behaviour

We expect all visitors to treat staff, other families, children and animals with respect.

Aggressive, abusive, threatening or persistently unsafe behaviour will not be tolerated.

Busy Barn may refuse admission or ask visitors to leave where reasonably necessary for safety or the wellbeing of others, subject to applicable law.

4. Food and drink

Outside food and drinks are not permitted during ordinary visits to Busy Barn.

Our on-site café offers homemade cakes, light lunches and refreshments.

The prohibition on outside food and drinks also applies to birthday parties, including outside birthday cakes.

Exception for school tours: Schools booking the package that allows packed lunches may bring food for the children as part of their agreed school tour arrangements.

If you have dietary, allergy-related or other specific requirements, please contact us before your visit so we can discuss the available arrangements.

5. Accessibility

We aim to make Busy Barn a welcoming place for families.

Our facilities include indoor and outdoor play areas, toilets, baby-changing facilities and buggy-friendly access.

Please note that our car park has a loose-stone surface, which may make access more difficult for some visitors.

If you have particular accessibility requirements, please contact us in advance so we can provide information about the facilities and discuss your needs.

6. Birthday party bookings

Party packages and prices

Birthday parties are currently priced at €16.50 per child.

The minimum booking is 10 children and the maximum is 40 children.

Each birthday party lasts two hours.

Birthday parties are available on Saturdays and Sundays in the following time slots:

• 11am–1pm.

• 1pm–3pm.

• 3pm–5pm.

What's included

The birthday party package includes:

• Two hours at Busy Barn.

• Indoor and outdoor play.

• Time to meet the farm animals.

• Snacks on arrival.

• Unlimited fruit cordial for the children.

• A choice of sausages and chips or chicken nuggets and chips.

• An ice cream birthday cake.

• A return visit pass for the birthday child.

• Two complimentary tea or coffee vouchers for the party organisers.

Adults attend free of charge.

Party arrangements

Busy Barn hosts one birthday party at a time.

This means your party will not take place alongside another birthday party group.

However, birthday parties do not include exclusive use of the entire venue. Busy Barn may remain open to general visitors during party times.

Joint birthday parties are welcome by arrangement. Please provide the relevant details when making your enquiry.

Booking and confirmation

Birthday party enquiries can be submitted through our website.

Submitting an enquiry does not guarantee availability or confirm a booking.

We will contact you to discuss your preferred date, time and arrangements.

A €50 non-refundable deposit is required to secure an agreed birthday party booking.

The deposit is deducted from the total party cost.

Your booking is confirmed once availability has been agreed and the deposit has been received.

The remaining balance is payable on the day of the party.

The deposit arrangement does not affect any refund or other rights you may have under applicable consumer law.

Changes and rescheduling

If you need to rearrange a birthday party, please contact us as soon as possible.

We require at least 14 days' notice for rescheduling requests.

Any change of date or time is subject to availability and agreement with Busy Barn.

Requests made with less than 14 days' notice will be considered individually, but an alternative date cannot be guaranteed.

Cancellations

If you need to cancel your birthday party, please contact us as soon as possible.

The €50 booking deposit is non-refundable for customer cancellations, except where a refund is required by law.

Any other cancellation charges or refund arrangements must be communicated and agreed as part of the booking terms before they apply.

If Busy Barn needs to cancel a confirmed birthday party and cannot provide the agreed service, we will offer an appropriate alternative or refund in accordance with applicable consumer law.

Party food and dietary requirements

Outside food, drinks and birthday cakes are not permitted.

An ice cream birthday cake is included in the party package.

Please tell us about dietary requirements in advance so we can discuss the options available.

We cannot guarantee that all dietary requirements can be accommodated.

Attendance and supervision

Parents, guardians and accompanying adults remain responsible for the supervision of children in their care.

The party package does not include a dedicated childcare or supervision service.

7. School tour bookings

Availability

School tours are available on weekdays during school term, by prior arrangement.

A minimum of 20 children is required.

Larger groups can be accommodated by arrangement, subject to availability and the facilities available.

School tour times and duration are agreed when confirming the booking.

School tour packages

Package 1: €12 per child

Includes:

• Exclusive use of Busy Barn for the school group.

• Indoor soft play.

• Outdoor play areas.

• Time to meet the farm animals.

• Permission for children to bring packed lunches.

Package 2: €17 per child

Includes the same activities and exclusive venue use, plus:

• A hot lunch for each child.

• Fruit cordial.

Hot lunch options include chicken nuggets and chips, sausages and chips, or a combination of both.

Vegetarian and gluten-free options may be arranged in advance.

Teachers and accompanying staff attend free of charge, with complimentary tea and scones included.

Exclusive use

Confirmed school tour bookings include exclusive use of Busy Barn for the school group during the agreed visit.

General visitors will not share the venue during the arranged exclusive-use period.

Booking and confirmation

Schools can submit an enquiry through our website.

Submitting an enquiry does not confirm a booking.

We will contact the school to discuss availability, package selection, group size and other arrangements.

A school tour is confirmed only when Busy Barn has agreed the booking details directly with the school.

Any payment arrangements, cancellation conditions or other booking-specific requirements will be communicated before the booking is finalised.

Supervision and responsibility

Teachers and accompanying school staff remain responsible for supervising the children throughout the visit.

The school is responsible for providing an appropriate number of accompanying adults and managing the children in its care.

All visitors must follow the venue's safety instructions.

Dietary and accessibility requirements

Schools should inform Busy Barn of relevant dietary and accessibility requirements before the visit.

We will discuss the available arrangements with the school in advance.

8. Gift vouchers

Purchasing gift vouchers

Busy Barn gift vouchers are available to purchase online and on-site.

Online vouchers are available in the following amounts:

€10, €20, €30, €40, €50, €60, €70, €80, €90, €100, €150 and €200.

Online purchases are processed securely through Squarespace Payments.

Following a successful online purchase, the buyer receives an email containing a unique voucher or order reference.

The buyer is responsible for passing the voucher details to the intended recipient.

Where vouchers can be used

Busy Barn gift vouchers can be used towards:

• General admission.

• Purchases from the Busy Barn café.

• Birthday parties.

Gift vouchers cannot be used to purchase tickets for separately ticketed seasonal events, including Christmas and Easter experiences.

Redeeming vouchers

To redeem a voucher, please present the unique voucher reference to Busy Barn staff.

We may verify the reference and available balance before accepting it.

Partial redemption

Gift vouchers do not have to be spent in one transaction.

If the full value is not used, the remaining balance can be used towards another eligible purchase.

Busy Barn records voucher redemptions and remaining balances to ensure that vouchers are used correctly.

Physical vouchers

Physical gift vouchers are available to purchase at Busy Barn.

If you have purchased an online voucher and would prefer a physical version, please contact our team to discuss exchanging it at reception.

An exchange does not increase or duplicate the value of the original voucher.

Cash redemption

Gift vouchers cannot be exchanged for cash, except where required by law.

Validity

Gift voucher validity and expiry are governed by applicable Irish consumer law and the terms provided at the time of purchase.

Where a voucher has an applicable expiry date, this will be communicated in accordance with the law.

Lost or misplaced vouchers

If you lose your voucher details, please contact us at busybarnminifarm@gmail.com.

We may ask for information to verify the original purchase.

We will do our best to assist, but any replacement or recovery will depend on our ability to verify the voucher and its remaining balance.

Refunds

Gift voucher purchases are subject to applicable Irish consumer law, including any statutory cancellation or refund rights that apply to the particular purchase.

Please contact us if you have a question about a gift voucher purchase.

Nothing in these terms limits your statutory consumer rights.

9. Seasonal events

Busy Barn may offer seasonal events, including Christmas and Easter experiences.

These events may require advance booking through an external ticketing provider.

Prices, availability, event details and booking conditions will be displayed as part of the relevant event booking process.

Where tickets are sold through an external provider, that provider may also have terms and conditions governing the booking and payment process.

Any applicable event-specific cancellation or refund conditions should be reviewed before purchasing.

Gift vouchers cannot be used towards separately ticketed seasonal events.

10. Changes, closures and unforeseen circumstances

From time to time, Busy Barn may need to adjust opening hours, restrict access to particular facilities or make changes to activities for reasons including:

• Severe weather.

• Health and safety concerns.

• Animal welfare.

• Essential maintenance.

• Operational difficulties.

• Circumstances beyond our reasonable control.

We will make reasonable efforts to communicate significant changes where practical.

If a confirmed paid service cannot be provided as agreed, we will deal with the matter in accordance with the applicable booking terms and Irish consumer law.

11. Personal belongings and property

Visitors are responsible for taking reasonable care of their personal belongings while at Busy Barn.

Please keep valuables with you and supervise personal items brought into the venue.

If you lose an item during your visit, please contact a member of staff.

Nothing in this section excludes or limits liability that Busy Barn cannot lawfully exclude.

12. Liability

Busy Barn takes reasonable care to maintain its facilities and provide a safe environment for visitors.

Visitors must follow safety notices, staff instructions and the supervision requirements outlined in these terms.

Nothing in these Terms & Conditions excludes or restricts liability for death or personal injury caused by negligence, fraud or any other liability that cannot lawfully be excluded or restricted.

Nothing in these terms limits the statutory rights and remedies available to consumers under Irish law.

13. Website information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, prices, opening hours, availability, activities and other details may change.

Where a price or booking detail has been agreed as part of a confirmed transaction, the applicable contractual and consumer rights will continue to apply.

Website content, including text, photographs, graphics and branding, is protected by applicable intellectual property law.

Content may not be reproduced or used commercially without the permission of the relevant rights holder, except where permitted by law.

14. Privacy and personal information

We collect and process personal information in connection with enquiries, bookings, purchases and website use.

For more information about how we handle personal information and your rights, please read our Privacy Policy.

15. Complaints and concerns

We want everyone to have a positive experience at Busy Barn.

If something isn't right, please let a member of our team know during your visit where possible.

You can also contact us by email at busybarnminifarm@gmail.com.

We'll review your concern and do our best to resolve it fairly.

This complaints process does not affect any statutory rights or remedies available to you.

16. Governing law

These Terms & Conditions are governed by the laws of Ireland.

Any disputes will be dealt with in accordance with applicable Irish law and the rules governing consumer jurisdiction.

Nothing in this section removes any mandatory legal protections available to consumers.

17. Changes to these Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes in our services, business operations or legal requirements.

The latest version will be published on this page with an updated revision date.

Changes will not retrospectively remove contractual or statutory rights relating to purchases or bookings already made.

18. Contact us

If you have any questions about these Terms & Conditions, please get in touch.

Busy Barn Mini Farm
Leperstown
Dunmore East
Co. Waterford
X91 D525
Ireland

Email: busybarnminifarm@gmail.com

Website: www.busybarn.ie